SERVICES

Wherever you are, you can enjoy our company’s most professional services and technical support from initial consultation, solution design, site visits to later delivery and after-sales complaint feedback etc., ALPA has built a perfect system to effectively ensure information can be transferred in time.

One stop, professional and expert level service

We customized and provided high cost-performance ratio products to more than 3000 customers in more than 100 countries and regions around the world , meanwhile, we also provide them with detailed one-stop, professional and expert-level services, relieving our customers’worries.

Improve our reputation with our best service

More than 150 service engineers who are proficient in products, skills and rich experience  are ready for setting out to provide you with our meticulous and intimate service at any time.

Service Assurance

 Service is Intimate , manufacture is precise , price is reasonable , customers are satisfied

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Technical support

From equipment type selection and solution planning in initial term to equipment capacity optimization in  mid-term, and then to after-sales service in later term, our project manager tracks the whole process for you to avoid risks and improve the value of the whole project.

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Sample Test

Our engineers with rich experience shall make the best test solution for you and our test workshop can provide you with various kinds of test equipment from small-scale test equipment to a complete set of test production line .

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Repair and Maintenance

Standardized, differentiated and over-valued services to promote competitive strength of ALPA’s service brand and lead the new trend of this industry’s services.

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Raw material processing for customers

We follow the belief“ don’t feel trouble for small quantity, best quality and best price for you”to ensure every service is of the highest quality.

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Spare parts and accessories Service

Our spare parts and accessories have such advantages such as good quality, low wear and long life and  they can be delivered to you immediately.

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Training

 Train our clients’ personnel on equipment performance, operation rules& specifications and maintenance knowledge etc. to ensure the equipment can maintain its good working condition and its best function.

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Documents dowload

Thank for your continuous attention on us, all kinds of ALPA’s documents can be downloaded here.

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Ask for repair

How to eliminate small faults of the equipment?  Don’t worry about this, our engineers shall arrive at your job-site to carry out troubleshooting work for you as soon as possible.

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Service Appearance

Unified and standardized service appearance
Unified and standardized service language
Unified and standardized  service equipment

Service time limit

Common fault is eliminated within 8 hours
Difficult fault is eliminated within 72 hours

Service is standardized

Service coverage is standardized
Service work is standardized
Service management is standardized

Service increases value

Creat value for our clients
Promote our clients’company brand

EPC service (Turnkey project)

EPC project covers the whole process from project design, equipment delivery, project construction, installation&commissioning guide, training, after sales service and  quality inspection throughout the whole process etc..

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Our clients

37 companies listed in 500 international top-class ones  , 89 companies listed in 500 Chinese top -class ones , 169 national level key laboratories and other customers are more than 3000. The next story is told by you.

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Knowledge hall

Get the latest, the most comprehensive and the most detailed knowledge on ultra-fine powder industry.

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Video

Every video displays our advantages and our growing up process and reflects our dedication and profession. 

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Three dimensional exhibition hall

Three dimensional virtual technology to let you enjoy the real experience of product structure, performance, parameters and working principles, etc..

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Science and technology R & D

A reputable expert team was organized us and more than 50 patents and  achievements of technological transformation into application have already been achieved by this team.

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Honors and qualification

We are dare to innovate and pursue excellence, so we won many awards, invention patents and achievements of technological transformation into application .

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Learn More & Get Quotation

Tell us your demand, our expert will contact you as soon as possible.

Or email

[email protected]

[email protected]